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Shipping & Returns

 

Shipping and Returns for Gordon Biersch Brewing Company
Contact Us
Please contact us with any questions or comments you may have regarding our products or purchases. You can reach us through email at email@gordonbiersch.com
Shipping & Handling
We appreciate our customers and their business.  All orders will take 2-3 weeks to process.  All purchases are shipped from our brewery here in San Jose, CA.  Unless you choose a freight upgrade most orders are shipped UPS ground service. Customers may choose to upgrade shipping to UPS 2nd Day Air and UPS Next Day Air. All shipping quotes are estimates and actual shipping charges will apply. UPS does not currently ship on weekends and national holidays. Please note that no orders can be shipped to a PO Box.
International Orders
Gordon Biersch Brewing Company does not ship items internationally.
Product Returns and Exchanges
Gordon Biersch Brewing Company wants our customers to be completely satisfied with their purchases. If you are not completely satisfied with your order you may return it back to us for an exchange of equal value or credit (less all shipping charges). All items must be returned in new condition or like new condition. For further return questions, please contact us prior to returning your order at email@gordonbiersch.com.
Legal Notice
Gordon Biersch Brewing Company will not be held responsible for and reserves the right to correct typographic, photograph, and/or descriptive errors. Prices, terms and policies are subject to change without notice.
Privacy Policy
The privacy of our customers is extremely important to us. The information submitted by our customers for purchases will be used exclusively for the service of our customers. We will not share any customer information with third parties or distribute it for marketing purposes.